Operations Specialist

  • Operations
  • New York, United States

Operations Specialist

Job description

Major League Hacking (MLH) is looking for someone to join our growing family and New York City office as an Operations Specialist. As part of our Operations team you will be responsible for overseeing the logistics of our 250+ world class events.

Every year, MLH helps hundreds of community leaders around the world organize events for technologists and innovators.  Our full-time team provides everything these local event organizers need from the first day of planning through the successful end of the event.  As an Operations Specialist, you’ll make sure events get the people and resources they need, that hackers get support where necessary, and that our team has the resources they need to be successful.

If you’re someone who likes a todo list with a ton of different responsibilities, and loves seeing it complete at the end of the day, this is the role for you.

Key Duties and Responsibilities

  • Fulfill events. Each event we facilitate is provided a selection of stickers, swag, prizes, banners, hardware, and even a person to help staff the event. You’ll be responsible for working with our vendors and partners to make sure events receive everything and everyone is kept in the loop.

  • Solve problems. When you work with hundreds of events things are bound to go wrong, packages get stuck at customs, flights get delayed, you’ll be responsible for monitoring each event and solving problems as they occur.

  • Regular maintenance & administration. Each week, we need to checkin on all of our events and event supplies make fixes to inventory and report issues. You’ll check in on reports coming from events and make changes as required.

  • Support business operations. The operations team ensures that MLH has what it needs to function as an organization and is responsible for management of MLH’s office & facilities. You’ll help make sure the business runs smoothly and the team is supported.


  • Competitive salary

  • Stock options

  • Medical, dental, vision benefits and 401K

  • Unlimited PTO

  • Weekly team lunches

  • Travel opportunities

About MLH

Major League Hacking's (MLH) mission is to empower hackers. Each year over 100,000 young technologists and innovators around the world attend MLH events and join our community. Our events provide a self-driven environment where community members learn from each other outside the confines of traditional academia. The MLH team grew out of this movement and is dedicated to making it accessible to the entire world.


  • We’re a team of 13 people based in midtown Manhattan.

  • Our co-founders, Swift and Jon, were recognized for their work in education by Forbes in the 2017 30 Under 30 list.

  • We work with some of the top technology brands like Dell, Oculus, and Amazon to help them reach our community and get the latest and greatest tools into their hands.

  • We have a group of world-class investors including General Catalyst, Alexis Ohanian (Reddit), Jeff Lawson (Twilio), and Sundance DiGiovanni (Major League Gaming).

  • We are a mission driven B Corp, committed to responsibly serving the world and our community.

  • The hacker movement is taking off! Since we started in 2013, we’ve powered nearly 450 weekend-long invention marathons (called hackathons). About 50% of those happened in 2016 alone.


  • 1-3 years of experience in a similar operations role

  • Excellent verbal and written communication skills

  • Process driven and detail oriented personality

  • Exceptional organizational ability

  • Ability to maintain timelines